Transit Manager

Start Date: May 1, 2025  Compensation: $65,000 to $75,000

General Description/Information

Located in Page AZ, the Transit Manager is responsible for overseeing the planning, coordination, and implementation of rural and urban transit services at Quality Connections. The Transit Manager ensures that safe, reliable, and accessible transportation is provided to community members, including seniors, individuals with disabilities, and the general public.

Under supervision of the CEO, the Transit Manager supervises transportation staff, manages fleet operations, coordinates schedules, and liaises with regional partners and funding agencies. The Transit Manager supports the CEO in promoting the program’s mission and ensures compliance with local, state, and federal transit regulations.

Responsibilities/Duties

• Manages records of receipts and transmits monies to the Finance Department
• Supervise all billing to clients on a daily basis, handles all administrative duties associated with the department
• Ensures that vehicle maintenance is performed each month as per state specifications and requirement
• Develop and manage transit routes, schedules, and service plans
• Supervise drivers, dispatchers, and administrative support staff
• Coordinate with external partners including ADOT, local governments, and funding agencies
• Maintain vehicle records, oversee maintenance schedules, and ensure safety standards in coordination with Quality Connections Financial Management Staff
• Monitor and submit reports for grants, including 5311 and other funding sources, in coordination with Quality Connections Financial Management Staff
• Manage budgets, vendor contracts, and procurement of vehicles and supplies
• Participate in regional transportation planning meetings and public outreach
• Maintain an organized and clean office and fleet yard environment
• Prepare for and participate in audits and quality assurance reviews
• Other duties as assigned

Operational Duties

• Provide on-call support for dispatch and driver emergencies
• Review and resolve customer feedback and complaints
• Monitor route performance and make data-driven adjustments
• Train new staff on transportation software, safety procedures, and company policies
• Schedule staff and coordinate daily coverage across all routes
• Manage communication systems and ensure training, technology and operations work together to support effective, safe communications on the road.

Qualifications/Requirements

Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position. Must be at least 21 years of age. High school diploma or GED required; college coursework in transportation, management, or public administration preferred. Must have a valid Arizona Driver’s License with a clean driving record for the past 3 years. Must be able to pass a State of Arizona Department of Public Safety background check and obtain a Level One Fingerprint Clearance Card.

Quality Connections is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, or employees with military family members, political affiliation, or any other factor protected by law.